I need serious help..My acer laptop wont turn on but i can still hear the volume and everything

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iNeedHelp34
iNeedHelp34 Member Posts: 6 New User
I need Help

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  • Easwar
    Easwar Member Posts: 6,727 Guru
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    Hi iNeedHelp34,

    May I know the full model name of your unit.

  • iNeedHelp34
    iNeedHelp34 Member Posts: 6 New User
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    uhh sorry but how do i check that?
  • billsey
    billsey ACE Posts: 31,956 Trailblazer
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    There should be a sticker, usually on the bottom of the laptop but sometimes behind the battery on the older models. How old is the laptop? What OS is installed? What specifically are you seeing when you try to turn it on?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
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    Hi iNeedHelp34,

    In BIOS page also you can check that.
  • iNeedHelp34
    iNeedHelp34 Member Posts: 6 New User
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    ok thank you guys
  • Easwar
    Easwar Member Posts: 6,727 Guru
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    Hi iNeedHelp34,

    Plz update once you found it.

  • SporadicThought
    SporadicThought Member Posts: 14

    Tinkerer

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    It's likely that the video cable has become dislodged. Look up a disassembly/assembly guide on YouTube or iFixit and learn how to tear down the laptop without breaking stuff. Unplug the video cable, and reseat it  into the port. Be very careful with the cable as it is typically very fragile.
    If you are able to see anything on the screen when you boot up then this is probably not the solution, but I thought I would drop it here anyway. Please provide as many details about the problem you are having as possible. Like how does it sound when you boot up, can you see any images, can you access BOIS, what sounds are you hearing, what doe the status lights do, etc, etc, etc..
  • iNeedHelp34
    iNeedHelp34 Member Posts: 6 New User
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    sorry guys i wasnt able to find it 
  • iNeedHelp34
    iNeedHelp34 Member Posts: 6 New User
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    where can i find the bios page
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
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    Hi iNeedHelp34,

    In the info page product name is the model name.

    Acer Aspire 7 A715-74G-5017 no option to enable AHCI after upgrading bios   Acer Community
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
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    If the display is bawked they won't be able to read it ;) !

    If you shine a bright light up through the screen can you see it lit up? This will tell us if it's the screen entire or just the backlight :) 
  • iNeedHelp34
    iNeedHelp34 Member Posts: 6 New User
    edited August 2021
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    its the entire screen