USB-C docking station not detecting external monitor. Aspire R5-471T.

Dapice135Dapice135 Member Posts: 2 New User
Hi, I have a Acer Aspire R5-471T. The USB-C docking station is not detecting my external monitor. Also, it worked for a day on my friend's Dell docking station (the first time I ever used it) now it will not work again. Last, if I plug directly into the HDMI port it works and all of my keyboards and mouse work with the docking station just not the monitor .

I have tried downloading the display link. 
I have tried uninstalling in hardware settings. 
I have tried to detect. 
It has power because my monitor will come out of rest mode but then go right back. 

What am I missing or need to do?
Thank you so much in advance! 

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