Having network and bluetooth problems with Acer Swift 3 SF314-57G

millylindus

I bought my Swift 3 about a year ago and I'm begging to have a couple of strange issues.
1) About once a fortnight, my laptop is unable to identify wifi networks and looking at my device manager, the 'Intel Wifi 6 AX201 160mHz' comes up with Error 43 'Windows has stopped this device because it has reported problems'. The only thing that seems to fix it is rotating between network reset and uninstalling the Intel Wifi device via device manager and restarting the computer multiple times until after about an hour of trying when it finally starts working again. The drivers are entirely up to date and I can't figure out why it stops working so frequently or a faster way to fix it.

2) My laptop has suddenly decided that it is and always was incapable of bluetooth. As in, the bluetooth widget has disappeared and cannot be added back to the action center, in the bluetooth settings there is no option to turn it on but my previously used devices still appear and when I use the troubleshooter is simply says this device isn't compatible/capable of bluetooth function. 

Any help with these issues would be greatly appreciated.

billsey

So both of those issues are related to the same hardware, the Intel AX201 card. Check with Intel for a newer driver, I know they have versions they have released that are newer than the Acer or the Windows driver versions.