Why my acer nitro 5 took so long to restart?

Ipohrians
Ipohrians Member Posts: 1 New User
Hi, please help me. I just bought this acer nitro 5 ryzen 5 16gb ram 512gb ssd nvidia geforce gtx1650. 

Is it normal for this laptop to restart? I just turned it on, install valorant and then i restart my laptop again. And it still says restarting for 1 hour.

Best Answer

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi Ipohrians,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi Ipohrians,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • tommgyt
    tommgyt Member Posts: 1 New User
    i have the same problem like you,have you fixed it yet ? please help me
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 702 Moderator

    Hello @tommgyt,

    In order to keep the forum organized, and to help your question to have greater visibility, please avoid posting on topics already solved or are inactive. We recommend you create a new topic with a detailed description of your issue.

    Best Regards,

    Acer-Samuel