wanted to ask a question about this Acer portable monitor.
I thought the size and the look of this monitor were cute, so bought one from a high street chain.
I wanted to connect it to my 5 year old windows 8.1 desktop tower (which works perfectly). Have tried 3 leads without success - from the monitor a usbc, one with hdmi attached to the tower, one with vga attached to the tower, and one with usb-a attached to the tower. High street chain knew how old/what type of pc I had before I bought this monitor btw!
As there was no light on the monitor, I tried in each case, turning the monitor on and off, on and off & on, and while I can see the lights/power on my tower, keyboard and mouse are all on, absolutely nothing at all on the monitor. No light, no sound, nothing at all.
In desperation the shop have kindly accepted to take this monitor back and replace it with another 15.6" Acer 161q portable monitor.
but I have to know, are they compatible? Is there a known issue where this monitor will not work with my tower windows 8.1 pc using one of the 3 usbc connections, that the high street chain have not mentioned, or is it compatible but the right connections haven't been found yet? Have we been doing something wrong? What connections should work?
many thanks for your advice, the new one is due in a few days time and if its not compatible best to know now..
cheers everyone
