I have been using Acer Spin 5 Convertible Laptop (model no.: SP513-54N) since August 2020.
I am very much disappointed to write that the laptop has been showing various problems right from the beginning. The display stopped working (horizontal lines coming in the display) after almost 6 months from the received date. Acer sent another display for replacement which then again stopped working one week ago. This time the display went black suddenly while working. I have again contacted Acer support and they have placed the order for replacement again.
Also, one of the USB-C ports does not work properly right from the beginning. There are two type C Thunderbolt 3 ports on the left side. Since they are thunderbolt 3 type C ports, both the ports should work properly like charging the laptop or display output, etc. One of those ports is working fine but the other one is showing some issues. Whenever I am playing something on my laptop through a speaker or headset, as soon as I connect the charger or any display output cable to that particular type C Thunderbolt 3 port, the sound vanishes from the speaker or from the headset. The laptop does not go to mute but the sound does not come out. I have to restart the laptop and then only the sound comes again. I have consulted with the Acer service center but they could not find the cause of it.
Is there anyone who is facing similar problems in this particular model?