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Acer Aspire Switch 10 SW5-012 BIOS Boot Options Not Available

idewapuraidewapura Member Posts: 3 New User
edited July 2021 in Switch Series
I got a used Acer Aspire Switch 10 (SW5-012). The device does not load windows and says boot disk cannot be found. I've tried to load via a bootable USB by disabling secure boot to no avail. What I noticed is that F12 boot option is empty when loaded. Does not even show a hard drive or USB drive. In the Boot section, I cannot locate Windows Boot Manager as well. I was told to update the BIOS. But Acer website only provides .exe files and also I don't know how to update went the USB drive is not detected. Also, the Keyboard and the touch pad works. So that rules out the problem of connection between the two parts. Please let me know what I can get this to fix.

Best Answer

  • billseybillsey ACE Posts: 23,103 Trailblazer
    Answer ✓
    What bootable USB flash drive are you testing with? How was it created? I'm guessing it's not setup correctly for UEFI boot. Once you are sure the drive is correct you should be able to boot from it with your current settings. Note that your model requires the boot image to be 32bit, not 64bit. Unfortunately getting it to boot from the flash drive may only be a first step in a hard road to travel. Your system has a soldered in eMMC drive which isn't really replaceable. eMMC drives fail much earlier than the removable SATA or NVMe M.2 drives, due to their lower rewrite numbers. If you get it booting on the flash drive but are unable to install Windows then likely that drive has gone bad. :(
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

FAQ & Answers

  • idewapuraidewapura Member Posts: 3 New User
    Some Pics of the BOIS.
  • billseybillsey ACE Posts: 23,103 Trailblazer
    Answer ✓
    What bootable USB flash drive are you testing with? How was it created? I'm guessing it's not setup correctly for UEFI boot. Once you are sure the drive is correct you should be able to boot from it with your current settings. Note that your model requires the boot image to be 32bit, not 64bit. Unfortunately getting it to boot from the flash drive may only be a first step in a hard road to travel. Your system has a soldered in eMMC drive which isn't really replaceable. eMMC drives fail much earlier than the removable SATA or NVMe M.2 drives, due to their lower rewrite numbers. If you get it booting on the flash drive but are unable to install Windows then likely that drive has gone bad. :(
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • idewapuraidewapura Member Posts: 3 New User
    Thank you. The problem was indeed 32 bit. I made a windows 8.1 32 bit bootable USB. The setup loaded automatically now. But I have a different problem now. The setup says it cannot format the driver when copying files. I get an error code. Also, I cannot install it into the second drive because it's connected via IEEE 1394 port. Pics below



  • billseybillsey ACE Posts: 23,103 Trailblazer
    In that first screen try manually deleting each of those four partitions on the eMMC drive, then install to the unallocated area. It should create the needed partitions for you.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Gtyrion145Gtyrion145 Member Posts: 2 New User
    Thank you so much for sharing it with detail images. I really love to explain the things in this way.
  • Gtyrion145Gtyrion145 Member Posts: 2 New User
    Thank you so much for sharing in such details. I got my solutions.
  • topogigiotopogigio Member Posts: 3 New User
    Hello everyone 
    I have almost the same prob. i can boot win  8.1 and clean the drive but when a start the instalation it failed to copy the files. 
    some error with the drive
    i trie with linux ou hiren boot to clean and format the driver but a can't and diskpart also can't format the drive
    can some one have a idea?
    best regards
  • billseybillsey ACE Posts: 23,103 Trailblazer
    You might have a bad drive if the installer can't clean the drive successfully. There's not a lot that can be done in that case, the drives on most of those models were eMMC and soldered to the motherboard.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • topogigiotopogigio Member Posts: 3 New User
    hello bilsey thank you for the reply.
    yes a think the emmc is solde to mainboard
    the only partition a can acess is the recovery with a winpe
    can we run a boot from the sd card? 
    best regards 

  • billseybillsey ACE Posts: 23,103 Trailblazer
    No, you can't boot from a SD card, but you should be able to boot from USB.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • topogigiotopogigio Member Posts: 3 New User
    thank you billsey. not easy, i don't fix the prob yet. i ru some utilities to check the ssd but is for hdd i don´t know if it read the block the same as sector

  • billseybillsey ACE Posts: 23,103 Trailblazer
    Utils that check for bad blocks and such should work just as well on a SSD as on a HDD, they are only doing file system level access, not anything down at the hardware level.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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