Brand new Predator Helios N20C3 battery not working

TabithaTabitha Member Posts: 4 New User
edited July 24 in Predator Laptops
I just bought a Predator model N20C3 and if the charger is plugged in works fine, as soon as I unplug charger laptop is completely dead. There is no pinhole battery reset button. Should I just send back laptop or is there another way to reset battery? Thankyou in advance! 

Best Answer

  • EaswarEaswar Ally Posts: 3,374
    Accepted Answer
    Hi Tabitha,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​

FAQ & Answers

  • EaswarEaswar Ally Posts: 3,374
    Accepted Answer
    Hi Tabitha,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • TabithaTabitha Member Posts: 4 New User
    Ohh my gosh Thankyou so much!! It worked!
  • EaswarEaswar Ally Posts: 3,374
    Hi Tabitha,

    Good to know thanks for your update.
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