Why can't I get into my Chromebook?

Mdomayer
Mdomayer Member Posts: 1 New User
I just updated my Chromebook and now I can't login to my Google account from the lock screen. It says my PIN or password can't be verified. I went on the guest browser and signed in with my Google account password but it won't let me get into my Chromebook. 

Answers

  • billsey
    billsey ACE Posts: 31,679 Trailblazer
    Perhaps the Chromebook isn't connected to the internet when you are trying to log in?
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