Factory reset error code 1117

Leon123456
Leon123456 Member Posts: 2 New User
Hi i am trying to factory reset my acer and at the very end it comes up with the error code 1117....once i click ok and it loads it comes up with another eror codes 8000405.  THE MODEL NUMBER IS ZG8 A0531H 0BK.....Will any of my personal data still be saved or will it all have been removed 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Leon123456,

    Which option did you choose while resetting - "Keep my files" or "Remove everything".
  • Leon123456
    Leon123456 Member Posts: 2 New User
    Easwar said:
    Hi Leon123456,

    Which option did you choose while resetting - "Keep my files" or "Remove everything".
    I said remove everything