Predator Helios 300 won’t move past initial start up, freezes

BlitzKriegStrkr

egydiocoelho said:

OK! Now just leave the ssd connected. Then press alt+f10 and check if windows can be reinstalled:

This procedure will erase your personal files.

Yes, works! Everything is loaded back up for windows and my computer has a working system. How can I go about looking into my HDD issue? Should I attempt to plug it back in or find a way to troubleshoot it?

Mrutyunjay

Acer Predator Helios 300 power button misbehaves. Can't even turn it on. 

egydiocoelho

@BlitzKriegStrkrYes, try reconnecting the hard drive. If the problem returns, disconnect the hard drive and test on another computer. It could be a problem with the hard drive, the sata cable, or the sata connector on the motherboard.

@Mrutyunjay Create a new question here: https://community.acer.com/en/post/question/predator-laptops

Ebreon

I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
If someone knows what I mean I'll appreciate any help.

Virmana

Ebreon said:

I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
If someone knows what I mean I'll appreciate any help.

I've not seen that ""press ESC to skip, press any other key to continue" before, other than legacy boot mode and chkdsk. I think you should reset your BIOS. Hold f2 before and during the logo to get into your bios.

Ebreon

Virmana said:

Ebreon said:

I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
If someone knows what I mean I'll appreciate any help.

I've not seen that ""press ESC to skip, press any other key to continue" before, other than legacy boot mode and chkdsk. I think you should reset your BIOS. Hold f2 before and during the logo to get into your bios.

Thank for answering that fast, I saw some videos about that way but all of that videos are people with problems on his PC, but new?
It's quite strange but I'll try what are you saying

Virmana

Ebreon said:

Virmana said:

Ebreon said:

I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
If someone knows what I mean I'll appreciate any help.

I've not seen that ""press ESC to skip, press any other key to continue" before, other than legacy boot mode and chkdsk. I think you should reset your BIOS. Hold f2 before and during the logo to get into your bios.

Thank for answering that fast, I saw some videos about that way but all of that videos are people with problems on his PC, but new?
It's quite strange but I'll try what are you saying

could you take an image of the error? thanks, and it's especially weird cus it's new. I wonder did it not come with an ssd in it.

egydiocoelho

Ebreon said:

Virmana said:

Ebreon said:

I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
If someone knows what I mean I'll appreciate any help.

I've not seen that ""press ESC to skip, press any other key to continue" before, other than legacy boot mode and chkdsk. I think you should reset your BIOS. Hold f2 before and during the logo to get into your bios.

Thank for answering that fast, I saw some videos about that way but all of that videos are people with problems on his PC, but new?
It's quite strange but I'll try what are you saying

Perhaps, your model came with UEFI SHELL. What is the exact model? Example AN515-51-75KZ.