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Predator Helios 300 won’t move past initial start up, freezes

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FAQ & Answers

  • BlitzKriegStrkrBlitzKriegStrkr Member Posts: 12

    Tinkerer

    OK! Now just leave the ssd connected. Then press alt+f10 and check if windows can be reinstalled:
    This procedure will erase your personal files.
    Yes, works! Everything is loaded back up for windows and my computer has a working system. How can I go about looking into my HDD issue? Should I attempt to plug it back in or find a way to troubleshoot it?
  • MrutyunjayMrutyunjay Member Posts: 1 New User
    Acer Predator Helios 300 power button misbehaves. Can't even turn it on. 
  • egydiocoelhoegydiocoelho ACE Posts: 85,466 Trailblazer
    @BlitzKriegStrkrYes, try reconnecting the hard drive. If the problem returns, disconnect the hard drive and test on another computer. It could be a problem with the hard drive, the sata cable, or the sata connector on the motherboard.

    @Mrutyunjay Create a new question here: https://community.acer.com/en/post/question/predator-laptops
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • EbreonEbreon Member Posts: 2 New User
    I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
    The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
    If someone knows what I mean I'll appreciate any help.
  • VirmanaVirmana Member Posts: 33 Enthusiast

    Ebreon said:
    I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
    The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
    If someone knows what I mean I'll appreciate any help.

    I've not seen that ""press ESC to skip, press any other key to continue" before, other than legacy boot mode and chkdsk. I think you should reset your BIOS. Hold f2 before and during the logo to get into your bios.
  • EbreonEbreon Member Posts: 2 New User
    Virmana said:

    Ebreon said:
    I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
    The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
    If someone knows what I mean I'll appreciate any help.

    I've not seen that ""press ESC to skip, press any other key to continue" before, other than legacy boot mode and chkdsk. I think you should reset your BIOS. Hold f2 before and during the logo to get into your bios.
    Thank for answering that fast, I saw some videos about that way but all of that videos are people with problems on his PC, but new?
    It's quite strange but I'll try what are you saying
  • VirmanaVirmana Member Posts: 33 Enthusiast
    Ebreon said:
    Virmana said:

    Ebreon said:
    I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
    The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
    If someone knows what I mean I'll appreciate any help.

    I've not seen that ""press ESC to skip, press any other key to continue" before, other than legacy boot mode and chkdsk. I think you should reset your BIOS. Hold f2 before and during the logo to get into your bios.
    Thank for answering that fast, I saw some videos about that way but all of that videos are people with problems on his PC, but new?
    It's quite strange but I'll try what are you saying

    could you take an image of the error? thanks, and it's especially weird cus it's new. I wonder did it not come with an ssd in it.


  • Ebreon said:
    Virmana said:

    Ebreon said:
    I have a problem starting my acer helios predator 300. I Just recive it today so I want to open it and see how it goes but just after the sound of start appears a console/command screen that says "press ESC to skip, press any other key to continue"
    The problem is here because don't matters if I press ESC or any other key, the result is the same. The PC don't start and it puts on mode to write commands. 
    If someone knows what I mean I'll appreciate any help.

    I've not seen that ""press ESC to skip, press any other key to continue" before, other than legacy boot mode and chkdsk. I think you should reset your BIOS. Hold f2 before and during the logo to get into your bios.
    Thank for answering that fast, I saw some videos about that way but all of that videos are people with problems on his PC, but new?
    It's quite strange but I'll try what are you saying
    Perhaps, your model came with UEFI SHELL. What is the exact model? Example AN515-51-75KZ.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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