TMP for M5-481TG-53314G12Mass

shz1981n
shz1981n Member Posts: 1 New User
Hi guys,

I have a fairly old laptop from Acer, the model is "Aspire-M5-481TG-53314G12Mass".
When I view system information, I get this message for the TPM:
"Device Encryption Support: Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable"
Is there any way Acer provided to solve the TPM problem for this version?
Are there any possible solutions to meet the Windows 11 TPM requirements for this model?

Best Answer

  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    Answer ✓
    Sorry. The tpm chip hardware on this mainboard is not currently compatible with this Win11 release. Microsoft may change this situation in the future.  :) but don't hold your breath. :/

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    Answer ✓
    Sorry. The tpm chip hardware on this mainboard is not currently compatible with this Win11 release. Microsoft may change this situation in the future.  :) but don't hold your breath. :/

    Jack E/NJ