Game crashes and later the whole system crashes while gaming - predator helios 300

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sohail179
sohail179 Member Posts: 21 Networker
edited July 2021 in Predator Laptops
I use msi afterburner and throttlestop to play games and after sometime , the game's video freezes  while the audio is still goin on.when i open msi afterburner i see the clocks have dropped to core 563mhz and memory to 4004mhz. After sometime the whole pc freezes up and I couldn't do anything about it, restart doesn't work, shut down doesn't work.I dont know what to do This issue has been bothering me alot. Mines a acer predator helios 300 with gtx 1060 and i7 7700hq 

​//Edited the content to add model name.

Answers

  • Hell_J
    Hell_J Member Posts: 61 Devotee WiFi Icon
    edited July 2021
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    Hello, 

    Is the laptop hot when this happens? What are the temps when it shuts down, if you can see them? 
    My first guess would be that your laptop is overheating, did you try to open and clean it? Repasted GPU and CPU?
    You can always force shut down pc by holding power button for few sec.


  • Smegma11
    Smegma11 Member Posts: 99 Fixer WiFi Icon
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    Have you changed the memory from original or run a memory check?