Fire Acer Aspire V3-551 after BB Repair

NickMun21
NickMun21 Member Posts: 5 New User

Trying to get ahold of the right people can be a trying ask these days.  With that said... I tried to get ahold of the bb manager and was denied and kept getting I can help you I can help you.  THey sent my V3-551 away to their repair center for the black screen of death and recently I got it back.  It said invalid serial number invalid snid and everything..... Windows wouldn't even activate on it.  With it sitting on my hardwood desktop, I left the room for about 30 minutes.  I returned when I smelled something burning and found the laptop to be in a blue screen reboot loop.  I picked up the unit to remove the power cord and battery and found the unit so hot around the vent, my finger melted into the plastic.  This is unacceptable for what I thought was a quality product.  It seems that no one wants to be bothered as its 4 months old and with this happening, this should be replaced to say the least.... Any suggestions.....?

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