2019 ACER Chromebook...CB3 - 431 - 12K1

NBH
NBH Member Posts: 1 New User
My 11 year old uses this Chromebook often. He dropped it and now the bottom left corner of the screen is detaching...It is getting worse , such that the hinge in the middle is now starting to come apart. The warranty is up. Does anyone have any suggestions for fixing this? 

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited July 2021
    NBH

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 


    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.


    Click on "Like" if you find my answer useful 

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    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★