Monitor not recognised

AuntyFru
AuntyFru Member Posts: 1 New User
I had to reinstall graphics drivers on my Dell laptop and now my  laptop won't recognise my Acer Monitor. I have tried reinstalling drivers for the monitor but no luck. Any suggestions?

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Take a picture for us showing where the monitor plugs into the Dell and where that cable plugs into the monitor. Usually that type of error is just a cabling issue... When you first turn the monitor on do you get the normal Acer splash screen?
     
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi AuntyFru,

    Monitor self test,

    1. Power OFF the unit.
    2. Unplug all the cables.
    3. Press and hold the power button for 30 seconds.
    4. Turn ON the unit and check.