New laptop unable turn on the power (AN515-56-56LR)

Joetck123
Joetck123 Member Posts: 1 New User
I facing the issues to boot up my device just received my new device.

Ensure the power all working expected.
What the action can be taken?
Can someone advice? 

Answers

  • Are you sure the power adapter is connected correctly?

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Joetck123,

    Initially did you charge the unit for 8-10 hrs.
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @Joetck123

    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.