Regarding PH315-53 fans and back cleaning

MohamedMagdy
MohamedMagdy Member Posts: 33 Troubleshooter
Hi
I was cleaning my laptop yesterday since like 6 months
Didn't find much dust on fans
But found something like oil I don't know how or where it came from or should I be concerned!
I play most of the time on 75 degrees
It's hot where I live around 35-40 degree 

Just want to know about the oil!

Answers

  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello MohamedMagdy

    Thank you for participating in the Acer Community. I suggest you to contact your Local Support  and share these images with then for further assistance. 

    Best Regards, 
    Acer-Ingrid 


  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi MohamedMagdy,

    It looks like hardware issue. Contact acer tech support,

    Egypt

    Mantrac
    Postal Address: 30 Lebonan St,1st Floor, Mohandseen, Giza, Postal code: 12511. Cairo. Egypt
    City: Cairo
    Phone: +20-225034848 Ext.: 75409 Direct : +20-225034852
    Email: Hamayem@mantracegypt.com, SHussein@mantracegypt.com

    Redington Egypt (Head Office)
    Postal Address: 12 B, Mohamed Kamel el-Harony st. from Ahmed Fakhry st. behind El-Tefl park.
    City: Nasr
    Telephone/Whatsapp: 01152277700, 01153113110, 01153113111
    Email: support.egypt@redingtongulf.com
    Redington-Egypt
    Postal Address: 37, Ismail Serry St., behind Zahran school, floor 1- Smouha
    City: Alexandria
    Telephone/Whatsapp: 01152277700, 01153113110, 01153113111
    Email: support.egypt@redingtongulf.com
    Redington-Egypt
    Postal Address: Mohandeseen Service point: 11 Esraa El Mohandeseen St. from Sudan St., next to the Cameron Embassy , 1st floor.
    City: Mohandessin
    TelephoneWhatsapp: 01152277700, 01153113110, 01153113111
    Email: support.egypt@redingtongulf.com


    OR book the unit for repair service,

    https://customercare.acer-euro.com/customerselfservice/