ACER Swift 3 SF314-55G battery isn't responding

JkParas
JkParas Member Posts: 3 New User
edited June 2021 in Swift and Spin Series
I have Acer Swift 3 SF314-55G. My laptop is 1 and half year old. Two days ago i turned my laptop off at near about 20% of battery. Today when before starting my laptop i plugged it in. But its charging indicator (Orange light) didn't turned. when i turned on Laptop with adaptor plugged in it, It says "Plugged in" but battery is at 0%. ANY SUGGESTIONS. I already tried battery resetting. Its behaving like battery isn't even there...

Thread was edited to add model name to the title


Answers

  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    edited June 2021
    Did you do the full battery reset procedure? Disconnect everything including the power and make sure it's fully turned off. Use something like a bent paperclip to press the battery reset button and hold it for 15-30 seconds. Release the button and wait 15-30 minutes then plug power back in. Wait for the full battery indication (it might take a couple of hours or more) then turn it back on normally. If everything is looking good at that point go ahead and plug in any peripherals you disconnected at the start.
    Let us know if that didn't work...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • JkParas
    JkParas Member Posts: 3 New User
    Now i tried this again. But Still not budging from 0%. Neither orange charging light turning on.
  • JkParas
    JkParas Member Posts: 3 New User
    edited July 2021
    billsey said:
    Did you do the full battery reset procedure? Disconnect everything including the power and make sure it's fully turned off. Use something like a bent paperclip to press the battery reset button and hold it for 15-30 seconds. Release the button and wait 15-30 minutes then plug power back in. Wait for the full battery indication (it might take a couple of hours or more) then turn it back on normally. If everything is looking good at that point go ahead and plug in any peripherals you disconnected at the start.
    Let us know if that didn't work...
    Any other Idea ? This didn't worked.
  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    It could be the charger itself if the battery reset didn't change anything. Do you have another charger to try with? It's an 65W 19V 1.1x3.0x7.7 charger. You can also try with a 65W (20V/3.25A) USB-C Power Adapter.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.