laptop turning off when not plugged in nitro an515-54-5812

dylandoku
dylandoku Member Posts: 8

Tinkerer

edited June 2021 in Nitro Gaming
Recently when I have been unplugging my acer nitro an515-54-5812 it fully powers off and I can not figure out why. What should I do?

Thread was edited to add model name to the title


Answers

  • First, try resetting the battery: turn off the computer, unplug the power adapter, press the power button for thirty seconds, and leave the laptop off for thirty minutes.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • dylandoku
    dylandoku Member Posts: 8

    Tinkerer

    First, try resetting the battery: turn off the computer, unplug the power adapter, press the power button for thirty seconds, and leave the laptop off for thirty minutes.
    that unfortunately did not work
  • OK! Access the bios by pressing f2 before the acer logo. When you unplug the power adapter after accessing the bios, does the notebook also turn off?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi dylandoku,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​