Predator X34GS and Macbook PRO (USB C PROBLEM)

BigBoss1234

Hello, 

I got my Predator about a week ago but I wasn't able to properly test it because of work. Today i decided to stay and work from home so i connected my MacBook pro 2018 to the monitor via USBC.
The monitor gave me a complete image but with very weak colors (almost no colors) after about 10 seconds the screen went to this ( https://ibb.co/F5rStvj ).

I then unplugged the usbc cable connected the laptop to the screen, brought in the laptop charger and connected the charger then the screen and it worked (perfectly, no weak colors) for about 2 hours when then it went back to this - > https://ibb.co/F5rStvj. I unplugged everything and messed with the cables and now it's working perfectly again. 

I guess its the USBC on the monitor that is having problems as i connect (via usbc) to a Samsung monitor at work and I never had an issue. I would very much try to fix the issue myself instead of sending back the monitor (because otherwise the screen does not have a single pixel issue).


Can anyone please help me?

BigBoss1234

Ok, I give up.

I am taking it back to the store. Hope the Acer team can do a better job in quality checks in the future.