Acer Nitro 5 shuts down at 60-65°C

Jughead12589
Jughead12589 Member Posts: 2 New User
in Nitro Gaming
My Acer Nitro 5 is shutting down when the CPU reaches 60-65°C. This mostly happens when I am gaming and the charger is pluged in. When the charger is not pluged in the temps stay at about 44-51°C but the fps goes down from 60 to 20 and this is uplayable fps ranges. I have updated all my drivers and I am on the lates bios version. I have also tried to lower the maximum processor state to as low as 50% and it still shuts down. I have watched countless YouTube videos and have been searching for ways to fix it on the internet as well and no luck. I think it is a problem with the settings that limits the temps to protect the cpu, but 65°C is not hot at all when it comes to cpu under load temps.
Please help as I do not know what to do and I am thinking of buying another laptop.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Jughead12589,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • Jughead12589
    Jughead12589 Member Posts: 2 New User
    Easwar said:
    Hi Jughead12589,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​ 
    Hi Easwar,

    I just tried this and my drivers were already up to date. I also searched for an updated battery driver on the Acer website with my model number (Nitro AN515-52) but there aren't any for the battery.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Try uninstalling the battery and ac adapter drivers through device manager. Check the power adapter with a multimeter. Check if your model has this button:
    NITRO 5 AN515-51 DESLIGA QUANDO MOVIDO Acer Community
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Jughead12589,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​

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