Hello my aser aspire 3 A315-42-R5MF when i click with my mouse on the screen it dose not work the

Shaunbiju
Shaunbiju Member Posts: 20 Troubleshooter
Hello my aser aspire 3 A315-42-R5MF when i click with my mouse on the screen it dose not work the consor moves but the clicks dont work same with the track pad help plz!!!

Answers

  • JackE
    JackE ACE Posts: 44,775 Trailblazer
    Does right clicking still work?

    Jack E/NJ

  • Shaunbiju
    Shaunbiju Member Posts: 20 Troubleshooter
    JackE said:
    Does right clicking still work?
    Yes but left click dose not
  • JackE
    JackE ACE Posts: 44,775 Trailblazer
    Does Device Manager show any red or  yellow warnings?

    Jack E/NJ

  • Shaunbiju
    Shaunbiju Member Posts: 20 Troubleshooter
    JackE said:
    Does Device Manager show any red or  yellow warnings?
    No i don't think so
  • William_mk2
    William_mk2 ACE Posts: 4,167 Pathfinder
    edited June 2021
    Shaunbiju

    I understand even your touchpad is also not working.  If you would like to disable and enable the touchpad, please press and hold  fn key on the keyboard and then press f6 or f7 once.    If the touchpad is not getting disabled you can either press f6 alone or f7 alone without holding the fn key.      It is used to enable or disable the touchpad..    If you are using a external mouse, try to connect it on a different port and check.   If you are using wireless mouse, remove the batteries,  try it with new batteries and check.    Remove the usb transmitter and receiver device and connect it on a different port and check.  


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  • JackE
    JackE ACE Posts: 44,775 Trailblazer
    >>>No i don't think so>>>

    Please open Device Manager and  check.

    Jack E/NJ

  • Shaunbiju
    Shaunbiju Member Posts: 20 Troubleshooter
    JackE said:
    >>>No i don't think so>>>

    Please open Device Manager and  check.
    Oh i found the problem it was my wireless mouse when i plug in my wireless mouse the trackpad and the mouse stop working but if i unplug the mouse my trackpad works perfectly and i have another question if i update my windows it says sum update files are missing how can i fix that?
  • JackE
    JackE ACE Posts: 44,775 Trailblazer
    >>>when i plug in my wireless mouse the trackpad and the mouse stop working >>>
    Do you mean that you tried to run a wireless mouse with a trackpad plus another mouse?

    >>>if i update my windows it says sum update files are missing how can i fix that?>>>
    Run the update again.



    Jack E/NJ

  • Shaunbiju
    Shaunbiju Member Posts: 20 Troubleshooter
    JackE said:
    >>>when i plug in my wireless mouse the trackpad and the mouse stop working >>>
    Do you mean that you tried to run a wireless mouse with a trackpad plus another mouse?

    >>>if i update my windows it says sum update files are missing how can i fix that?>>>
    Run the update again.



    No i did not do 2 mouse at the time i mean like sumting  is wrong with my mouse like when i turn on my mouse my left click and right click froze on my mouse and on track pad but when i turn my mouse off my trackpad works.

    And for the windows i alr re did that but the error is still poping up.
  • disbable this option:

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  • JackE
    JackE ACE Posts: 44,775 Trailblazer
    >>>And for the windows i alr re did that but the error is still poping up. >>>

    Press Win+R. Enter 'winver'. Please post screenshot of result.

    Jack E/NJ

  • Shaunbiju
    Shaunbiju Member Posts: 20 Troubleshooter
    JackE said:
    >>>And for the windows i alr re did that but the error is still poping up. >>>

    Press Win+R. Enter 'winver'. Please post screenshot of result.
    Alr i will do that!
  • Shaunbiju
    Shaunbiju Member Posts: 20 Troubleshooter
    disbable this option:

    Ok i will do that
  • Shaunbiju
    Shaunbiju Member Posts: 20 Troubleshooter
    JackE said:
    >>>And for the windows i alr re did that but the error is still poping up. >>>

    Press Win+R. Enter 'winver'. Please post screenshot of result.
    Is it safe when i do winver
  • JackE
    JackE ACE Posts: 44,775 Trailblazer
    Yes, it just shows what Win10 version you have installed now. There are dozens of Win10 versions.

    Jack E/NJ