ACER NEVER FIXED MY LAPTOP AND SCAMMED ME

JHADYNM66
JHADYNM66 Member Posts: 1 New User
I was having issues with my laptops touchpad not working. So i contacted customer support whole time the guy was sitting there snickering in the background with someone he got my contact info and gave me the repair center to send it too. i send it to the location which is a Acer Repair center in Temple Texas and I had to pay 40 dollars to send it there also. i wait about 2 and a half weeks and BOOM today comes and i turn the "repaired laptop" on and the same issue is still there i cant even use my touchpad why DIDNT THEY FIX IT ???????? what were they doing with my laptop there on the paper it says they repaired/ replaced my cable in the touchpad to make it work but no fix. i honestly don't even think they tested to see if it works this is so sad. i hope i can get a replacement from this if any staff sees this