Swift 3 requires a 4 numbers PIN but I don't know it

Sacop
Sacop Member Posts: 3 New User
Usually I enter the PC using a password, Yesterday Windows made some updates automatically and after that the PC ask me to enter a PIN code of 4 numbers.
I don't remember this code, and the telephone used for the regsitration was an office  number that now is not active anymore. Would be possibile to restore the situation that was prior the last update? So that I could enter with the password of the PC or have I to reconfigure the machine?
I m worried about the last back up and Im not sure  I did It.
Thank in you in Advance for the support

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓
    @Sacop

    Click on power button on the lower right corner of screen - it will show you sleep shutdown and restart  -    Hold the shift key on the lower left corner of keyboard continuously and click on restart - it will show you chose an option - troubleshoot.    Remove the finger from shift key

    Go to troubleshoot - reset this pc - keep my files - it will remove the applications  but your personal data will be intact 

    Once it is completed you can login with the password 

    Hit 'Like' if you find the answer helpful! 
    Click on 'Yes' if the comment answers your question!



    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Sacop

    Below the pin option - you will see sign on options.   Please click on sign on optons.     There will be two small boxes with a key and dots for pin and password.   You can chose between pin and password.   Chose password.   


    Hit 'Like' if you find the answer helpful! 
    Click on 'Yes' if the comment answers your question!



    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Sacop
    Sacop Member Posts: 3 New User
    Thank you @Acer-William
    Unfortunately I don't have any options, I can only click on "forgotten pin_ hai dimenticato il pin"

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓
    @Sacop

    Click on power button on the lower right corner of screen - it will show you sleep shutdown and restart  -    Hold the shift key on the lower left corner of keyboard continuously and click on restart - it will show you chose an option - troubleshoot.    Remove the finger from shift key

    Go to troubleshoot - reset this pc - keep my files - it will remove the applications  but your personal data will be intact 

    Once it is completed you can login with the password 

    Hit 'Like' if you find the answer helpful! 
    Click on 'Yes' if the comment answers your question!



    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Sacop
    Sacop Member Posts: 3 New User
    Thank you 💪🏼💪🏼💪🏼🎉🎉🎉