aspire 7 Gap between base and lid when closed

rtk6
rtk6 Member Posts: 5 New User
edited June 2021 in Aspire Laptops
Hey there!
I bought my Acer aspire 7 just a few weeks ago and today I noticed that there's a gap when i close the lid. The base of laptop is also bent a little but no cracks or signs of damage. It didn't fall or anything like that, I'm using it carefully. Can anyone tell me if this is ia manufacturing defect? If yes then should i order a replacement? Is it harmful in the long run?

Answers

  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    A gap must be present in all laptops to avoid keyboad keys and other projections on the base to press against lid LCD screen. This is normal.

    Jack E/NJ

  • rtk6
    rtk6 Member Posts: 5 New User
    JackE said:
    A gap must be present in all laptops to avoid keyboad keys and other projections on the base to press against lid LCD screen. This is normal.
    But don't they have those little rubber pads for that?
  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    Yes. Small pads or plastic nibs/bumps either on the top of the lid or base of the keyboard/trackpad cover. What does the gap look like on the other side? Jack E/NJ





    Jack E/NJ

  • rtk6
    rtk6 Member Posts: 5 New User
    JackE said:
    Yes. Small pads or plastic nibs/bumps either on the top of the lid or base of the keyboard/trackpad cover. What does the gap look like on the other side? Jack E/NJ





    It's the same on both sides and front. The corners of screen rest on the base with gap in the middle. They look like an arch.
  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    There are dozens of A7 models, Here's a side view of the A715-75G. What's your model? I'll post what it's supposed to look like. Jack E/NJ


    Jack E/NJ

  • rtk6
    rtk6 Member Posts: 5 New User
    JackE said:
    There are dozens of A7 models, Here's a side view of the A715-75G. What's your model? I'll post what it's supposed to look like. Jack E/NJ


    I have A715-41G
  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    Here's the same sideview of the 41G.


    Jack E/NJ

  • rtk6
    rtk6 Member Posts: 5 New User
    In mine, corners are touching the base instead of rubber pads
  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    Possible cosmetic production changes to the case. If it was mine and it otherwise seems to run OK, I would ignore it. But it's not mine. It's yours. If you're not happy with it, then I suggest that you should return it to the vendor immediately for a refund  before the vendor's return policy period expires. Usually only a few weeks. After that you have to arrange for ACER warranty service which usually doesn't address case cosmetics or blemishes, only that the machine is functioning OK.

    Jack E/NJ

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