How to get the sound to work KC242Y

Brittani89
Brittani89 Member Posts: 1 New User
edited June 2021 in Monitors
My son just bought an Acer Kc2 series monitor KC242Y and we can't figure out why the sound isn't coming through on it. I believe it has speakers on it at least they look like the speakers. I have made sure the volume is turned all the way up, made sure its not on mute, we have his monitor and modem connected via HDMI Cord made sure everything is on there right as far as I know. I even did the trouble shoot it updated the sound drives etc. But you still can't hear anything. Help please 

Thread was edited to add model name to the title


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