SSD bios issue on ZC-700

Fraz_Y
Fraz_Y Member Posts: 2 New User
edited June 2021 in All-In-One PCs
After upgrading to an SSD on booting the PC goes to blue recovery screen.
Steps taken - bought compatible device from Crucial
- Cloned like-for-like disc using 'Acronis for Crucial'
- replaced existing disk with SSD
- F9 and F10 BIOS defaults, which puts all settings in UEFI mode (non legacy)
- diabled secure boot in BIOS
Still does not work.
This is the 11th PC/laptop I have upgraded in the last 12 month and the first which has so far defeated me.
The only thing I can think left to try is to upgrade the BIOS version from R01.B0 to R01.B3 but cannot do that yet.

Would appreciate if anyone can give any other pointers or indicate if the BIOS upgrade will sort the problem?

Best Answer

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,600 Trailblazer
    Answer ✓
    Hi,
    I don't think you need to update BIOS, check the cables for any loose connections, it's an outside chance but no harm in checking, I also suspect the cloning was not complete, give Macrium reflect free a try with dragging partitions method cloning.
    Macrium Software | Reflect Free
    How to clone your PC hard drive using Macrium Reflect | Windows Central
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Fraz_Y,

    Check in the settings is your unit is under S mode or not. 
  • billsey
    billsey ACE Posts: 34,672 Trailblazer
    I agree with brummyfan2, the cloning didn't work right or the drive isn't working right.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Fraz_Y
    Fraz_Y Member Posts: 2 New User
    Solved
    Thanks guys for your suggestions. To answer those - the PC is not in 'S' mode; I tried two different SSDs to eliminate a problem there and the Acronis clone software has been used sucessfully over 10 times before, and the connections all appear fine.
    In case this might help others, what i did was to put the original disc back in, create a USB recovery disc, re-install the cloned non-working SSD and booted from the recovery disk.
    Running the 'startup repair' under 'advanced options' it said that it could not repair the drive. However I then did F9 and F10 on the bios and rebooted and it all worked!
    Great, but also unsatisfactory in that I do not know if there was a problem with the clone process, a problem with the connection (although it is all working ok now) or .......
    Thanks again for your suggestions.
  • brummyfan2
    brummyfan2 ACE Posts: 28,600 Trailblazer
    Glad to hear that you have resolved the issue and thanks for letting us know the outcome  :)
  • billsey
    billsey ACE Posts: 34,672 Trailblazer
    Likely the hard disk boot priority setting in the boot menu of the BIOS was set to the old HDD. When you did the F9 reset it set it to the first drive in the queue, which is now the SSD. The BIOS on your ZC-700 was a fairly early UEFI BIOS, so did some odd things...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.