Aspire C24-962 bios update

Rich789
Rich789 Member Posts: 3 New User
edited June 2021 in All-In-One PCs
How to update BIOS?


Answers

  • billsey
    billsey ACE Posts: 31,454 Trailblazer
    Why do you want to update the BIOS? Which version are you running right now?
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  • Rich789
    Rich789 Member Posts: 3 New User
    BIOS: R01-A2
  • Rich789
    Rich789 Member Posts: 3 New User
    Its seems Integrated Graphic Card disconnect at times and the system was very very slow. So i was wondering if i update BIOS it may solve the issue.
  • billsey
    billsey ACE Posts: 31,454 Trailblazer
    Doesn't sound like a BIOS issue, and I think the R02 versions are for a newer motherboard, so wouldn't work on yours anyway. When in slow/failure mode, what does Task Manager says about the GPU? Under the Processes list there might be a GPU engine column.
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  • StevenGen
    StevenGen ACE Posts: 9,696 Trailblazer
    edited July 2021
    Rich789 said:
    How to update BIOS?



    First and it seems that you Rich789”  don’t have the experience and/or expertise to flash this BIOS and I would suggest that you take your C24-962 AIO to Acer or an experienced technician! As if you want to install BIOS? Don't install the C24-962 BIOS: R01-A2 install the last Bios version R02-A2 dated 2020/12/08 titled "Update smbios default string length" but be very careful as flashing a DOS BIOS is a specialised procedure and you have to know how to do it! Don't attempt this flash if you haven't done it before because and as Acer warns you "Upgrading your system BIOS incorrectly could harm your Acer product. Please proceed with caution" and that is why Acer WARNS you of this fact! I would strongly suggest that you take your C24-962 AIO to either Acer to fix your problems and/or take it to an experienced technician that can diagnose your problems of and like you say “Its seems Integrated Graphic Card disconnect at times and the system was very very slow”.

    As “billsey” is saying also, that it could be variable problems with your C24-962 AIO e.g. operating system issues like windows updates, driver updates and certain hardware issues etc as the specs of your C24-962 AIO are very adequate to rum Win-10 very fast and without the problems that you are having without and especially “Integrated Graphic Card disconnect at times and the system was very very slow”. The BIOS update version R02-A2 dated 2020/12/08 and all BIOS versions have clear instructions of how to be flashed, see the PDF step by step guide at that I've included below of the “AMI UEFI BIOS Flash SOP for Windows v1.0” because that is how and what you should be doing, it can’t be clearer and “Rich789” it seem like you don’t know and don’t have the experience to flash your C24-962 AIO BIOS so don’t attempt to do this flash and take your C24-962 AIO to either Acer and/or an experience technician, I can't be clearer in warning you!