I have a Helios 300 G3-572. I bought 2 new ram of Kingston HyperX 16gb 3200mhz, and tried to install it. Laptop wont boot, just stuck at black screen. Ocassionally it will boot, but only yo a certain screen, attached photo.
I have tried installing just one, doesnt work. But when I installing with one of my old ram, crucial 8gb 2666mhz, both in slot 1 and 2. Works perfectly fine. Shown in cpu-z and task manager.
I had the same problem when i bought 2 x Team 16gb 3200mhz ram. I tried updating bios, driver and windows to no avail. Why? Anyone can help?
Thread was edited to add model name to the title