Acer nitro 5 AN515-44 integrated camera missing in device manager..camer not working indicating 'no

LSK
LSK Member Posts: 51 Enthusiast WiFi Icon
My webcam not working..it indicates above error and also there are no camera or imagine device in device manager 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi LSK,

    Did you set any restore point. If yes plz restore your unit. I tried to find camera driver for your unit but I can't.
  • LSK
    LSK Member Posts: 51 Enthusiast WiFi Icon
    @Eswar i did install windows yesterday..i think this may be a hardware problem..
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi LSK,

    Reset this PC and keep my files
    1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
    2. You will get a blue screen. Choose the option troubleshoot. 





    3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. Recovery - 25
    4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
    5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
    6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
    7. Follow the process until it completes.
    8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.

  • LSK
    LSK Member Posts: 51 Enthusiast WiFi Icon
    @Eswar i did install windows yesterday..i think this may be a hardware problem..
  • LSK
    LSK Member Posts: 51 Enthusiast WiFi Icon
    @Eswar okay i will try resetting pc
  • LSK
    LSK Member Posts: 51 Enthusiast WiFi Icon
    @Eswar resetting pc also didint fix my problem..i saw from a site ,camera might be disabled from bios ...is thia possible..or ia there any physical button in nitro 5 to enable camera
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi LSK,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • LSK
    LSK Member Posts: 51 Enthusiast WiFi Icon
    @eswar it didnt fix my problem..i think my camera has a hardware problem ..i did everything to get fixed this but still no results
  • Easwar
    Easwar Member Posts: 6,727 Guru