AMD Radeon Software keeps on Crashing. Plz help - Nitro 5 an515-42

Vaibhav25
Vaibhav25 Member Posts: 26 Troubleshooter
edited June 2021 in Nitro Gaming
Hello. I have a Nitro 5 an515-42 laptop. The AMD Radeon software installed in it stops working after a week of installation. I have tried installing many versions including the latest as well as last year's. After almost a week of installation it shows that Radeon Software & driver versions do not match. I have updated all the drivers in the  device manager but its still the same. What to do ?

//Edited the content to add model name.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Vaibhav25,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​