Black Screen Acer nitro 5 AN515-54-97FV

Lawini_18
Lawini_18 Member Posts: 22 Troubleshooter
How can fix the black screen of my acer nitro 5 AN515-54-97FV?. cause i place a 16gb ram ddr4 kingston hyperx 2666hz and just put in the slot m.2 ssd 500gb kingston A2000 but the laptop has already an hdd 1tb, then i turned on my laptop is black screen. I turn it off and remove the ssd and 16gb ram . then turn it on still black screen. Please advise me what to do. Thank you.

Answers

  • Experience resetting to battery: unplug the computer, unplug the power adapter, press the power button for thirty seconds and leave the laptop unplugged for thirty minutes.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Lawini_18,

    Did you placed the parts correctly.
  • Lawini_18
    Lawini_18 Member Posts: 22 Troubleshooter
    Yes sir, I placed correctly. 
  • Lawini_18
    Lawini_18 Member Posts: 22 Troubleshooter
    Experience resetting to battery: unplug the computer, unplug the power adapter, press the power button for thirty seconds and leave the laptop unplugged for thirty minutes.
    Still not working sir, i leave the laptop from morning to nearly night
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Lawini_18,

    Are you getting any light indication when charger is connected.
  • Try disconnecting the lithion battery and rtc battery.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)