My Spin 3 freezes whilst in sleep mode meaning I have to hard reboot each time. What do I do?

Robin63
Robin63 Member Posts: 1 New User
edited June 2021 in Swift and Spin Series
I have changed the settings under Power & Sleep to sleep Never when plugged in but this has not worked.

Answers

  • Sathyanaryanan05
    Sathyanaryanan05 Ally Posts: 8
    Hi @Robin63 please try to open run application and type msconfig and go to service tab and check the box on the bottom hide MSFT service and later click on disable all and restart the device and perform a BIOS default by pressing F2 while laptop is booting and press F9 to load default and F10 to save and exit, check and see if this steps are able to help you.
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Yes, often a third party app or driver doesn't play well with others, leaving the system in an unknown state while sleeping. Figuring out which one it is can be a hassle, but doing as suggested then adding in stuff one by one will usually get it figured out eventually.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Robin63,

    May I know the full model name of your unit.