Why does my new Acer Swift 3 SF314-59 heats up extremely while charging

PRIYAMPRIYAM Member Posts: 2 New User
This is a new laptop that I bought 15 days back. The laptop heats up extremely while charging it even when it is turned off. The heat is so bad that one can not touch the laptop. Otherwise, on battery, it works fine. Please help me with this issue, is there any walkthrough or it is a defective product and I may ask for a replacement.

FAQ & Answers

  • Coqui13Coqui13 ACE Posts: 2,185 Pathfinder
    PRIYAM can you share the temperatures your unit is reaching and are this spikes or its permanent? does your unit turns off or give any error on screen?
    Thanks

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