Acer Nitro 5 battery charging icon flashing and not charging... - AN515-55-544R

BoofHead
BoofHead Member Posts: 4 New User
edited March 2024 in Nitro Gaming
Hey I purchased my Acer nitro 5 1650ti 10300H 16gb ram laptop about 3 weeks ago from the acer online website from the refurbished section.
The laptop was running fine until the last couple of days when I noticed the charging light flashing orange and the battery not charging. I have tried the battery reset and had shortened success as it would work for a few hours, to then see the light flashing again. Is there anything that can permanently fix this?

Thanks in advance.

//Edited the content to add model name.

Answers

  • what is the exact model? example an515-51-75kz.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • BoofHead
    BoofHead Member Posts: 4 New User
    what is the exact model? example an515-51-75kz.
    The model is AN515-55-544R
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,641 Pathfinder
    You can try to push in the charger a bit harder, there is 2 clicks before it is in fully. You can also go to device manager, in battery tab, uninstall both AC and ACPI drivers and restart the computer. If those steps doesn't work, you might have to contact Acer for warranty.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi BoofHead,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • BoofHead
    BoofHead Member Posts: 4 New User
    AnhEZ28 said:
    You can try to push in the charger a bit harder, there is 2 clicks before it is in fully. You can also go to device manager, in battery tab, uninstall both AC and ACPI drivers and restart the computer. If those steps doesn't work, you might have to contact Acer for warranty.


    Hey I have tried this before and just tried this again, the battery charger is definitely in... and the charger light is still flashing and laptop not charging. I appreciate the help though. I might have to contact acer for warranty, although I would appreciate it if I didn't need to.

  • BoofHead
    BoofHead Member Posts: 4 New User
    Easwar said:
    Hi BoofHead,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
    Hey I've already done this too and the same results above have happened. Is there anything else I could do to help this?
  • Does the same problem occur when updating the bios to the latest version?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • kenxafrica
    kenxafrica Member Posts: 1 New User

    what do you do if you just update the drivers and its still blinking

This discussion has been closed.