Blurry screen brand new EI342CKR Pbmiippx from Costco

Judith75
Judith75 Member Posts: 2 New User
Screen is blurry and seems distorted - stretched horizontally.  Previous Dell monitor was perfectly clear.  

Best Answer

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi Judith75,

    Try to self test the Monitor,

    1. Power OFF the unit.
    2. Unplug all the cables.
    3. Press and hold the power button for 30 seconds.
    4. Turn ON the unit and check.

Answers

  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    Right click empty sapce on desktop. Click display settings. Scroll down to display resolution. What is current resolution? Is is labelled 'recommended'. If not, change resolution to see what happens.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi Judith75,

    Try to self test the Monitor,

    1. Power OFF the unit.
    2. Unplug all the cables.
    3. Press and hold the power button for 30 seconds.
    4. Turn ON the unit and check.