AN515-54-59PF: Video card randomly restarting

the_Yam1

My Nitro has had this problem for quite a while, almost always when I switch an app to fullscreen on my second monitor my graphics card turns off for a second. The screen disconnects and the display settings reset a few seconds later, when it reconnects. It happens mainly when playing videos in Photos (does not happen in VLC), opening most games in fullscreen and putting my browser on fullscreen. I know it's not the screen's problem, I tested it with several monitors. Does anyone have a solution? I have a GTX 1660 Ti and upgraded the RAM to 16 GB if it's of any help.

sri369

the_Yam1 said:

My Nitro has had this problem for quite a while, almost always when I switch an app to fullscreen on my second monitor my graphics card turns off for a second. The screen disconnects and the display settings reset a few seconds later, when it reconnects. It happens mainly when playing videos in Photos (does not happen in VLC), opening most games in fullscreen and putting my browser on fullscreen. I know it's not the screen's problem, I tested it with several monitors. Does anyone have a solution? I have a GTX 1660 Ti and upgraded the RAM to 16 GB if it's of any help.

One reason this could be happening is when Windows switches between display adapters it uses to render content. This happens to mine too, and is noticeable when moving between apps that use dedicated GPU vs those that could use internal GPU too. This shouldn't be a bother to worry about. Its been this way on multiple laptops I used.