Acer Predator Orion 3000 Overheating

nyhhyy
nyhhyy Member Posts: 1 New User
i bought this PC from inett ( https://www.inet.se/produkt/1978442/acer-predator-orion-3000-i7-16gb-1tb-rtx-3060ti#fragor-och-svar ) 2 days ago and recently noticed how insanely high the CPU temp was 78C when im just using chrome, 99C when i start a game. do i just use the warranty and turn the PC in because something is obviously wrong? No idea whats causing this overheating problem.

Answers

  • Jack22
    Jack22 ACE Posts: 4,180 Pathfinder
    @nyhhyy
    Predator products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.
    But still if you think the unit is going way too high temperature than you can check with Acer support.
    Check the link below to contact Acer
    https://www.acer.com/worldwide/support/
    Click on 'Yes' if the comment answers your question!
  • GotBanned
    GotBanned Member Posts: 654 Seasoned Specialist WiFi Icon
    *sigh* He doesn't have a laptop but a PC.

    The components Acer uses are the same as in any other system out there. It's just that the thermal paste, heatsinks, fans and air intakes and outtakes are far from optimal. They do get things done, but whenever a CPU or GPU has to throttle its performance because of high temperatures something is very wrong. In other words, bad design and penny pinching.

    All these numerous reports of unnecessary high temps on this very forum would have easily been easily by spending a bit more money on design and cooling.

    OP, if you already haven't, please read this forum. There are many reports just like yours. Thankfully overheating can be quite easily fixed. Easiest would be to replace the thermal paste between the HSF and CPU. Even this might bring the temps down quite a bit. If the CPU is still throttling, replace the heatsink with a proper one.

    (Oh, and it has been proven that the four screws for original HSF bracket are M3x12 and not M4. So, there is no need to remove the board afterall.)
  • CR_Apollo
    CR_Apollo Member Posts: 45 Troubleshooter
    For anyone searching around these days for the best replacement heatsink and fan for the i5 or i7 systems, I came across this one. I ordered it but have not installed it yet, however, it is designed to fit LGA11XX which is the same as LGA1200 for the screw holes on the boards. I'll update the post when I do this eventually, but something to consider for those looking.

    Because they designed this heat-sink to work on many models with their mounting kit which requires to pull the system apart and put in a new plate, I have not had the time to pull the system apart yet to confirm everything, but do not pay attention to the Amazon sizes listed for these. In the pics, you see the true size of it, by clicking on one of the actual images to bring it up in a popup window, there is the actual size listed there. Even appears that you will be able to have all RAM sticks in with this one. Below is vid and below that's the amazon listing. For 50$ total Canadian, it's a steal!



    Images with size




  • StevenGen
    StevenGen ACE Posts: 12,528 Trailblazer
    nyhhyy said:
    i bought this PC from inett ( https://www.inet.se/produkt/1978442/acer-predator-orion-3000-i7-16gb-1tb-rtx-3060ti#fragor-och-svar ) 2 days ago and recently noticed how insanely high the CPU temp was 78C when im just using chrome, 99C when i start a game. do i just use the warranty and turn the PC in because something is obviously wrong? No idea whats causing this overheating problem.

    Seeing that your Acer Predator Orion 3000 is under warranty and only 2 days old I would NOT touch it and/or open it and/or change anything on it, send it back to Acer Service in your area and tell them about the overheating issues and that there could be something wrong with either the CPU paste or its fan and/or case fans, as opening this desktop could void your warranty and Acer will reject your service call. Also and as its advised in the comments above, Acer’s fans and cooling solutions are at best very average and not of the highest quality for a 10th Gen i7 CPU with an RTX-3070Ti and therefore you will need to upgrade to either a more superior CPU cooling solution like the Noctua NH-U9S series type dry cooling or fitting a 240mm AIO water cooling setup and also upgrading to Noctua superior and quitter case fans for your Predator Orion 3000 to operate at optimal temps while gaming and general use.  

    Btw and just as an example as I speak from experience with a much more intense and higher end system, as I’ve just built an AMD Ryzen 9 desktop system with the 5950X CPU and the same RTX-3070Ti and 64GB DDR4-4000 RAM and I’m using the excellent Gigabyte Waterforce AIO 360mm water cooler and 3x 120mm Noctua case fans and I play hard core games and use very intensive CPU and GPU demanding software and I have no problems with overheating so this is just an example of what can be done with higher end cooling components to control overheating.