Acer Care Center and Updates Nitro AN515-45

guhancbe

Hi,
I have recently owned Nitro 5 Nitro AN515-45 early this month. During first week, I have validated the drivers via Acer care and manually in the acer support page. 
However today I checked the acer support page and found that BIOS firmware, VGA driver have been updated between 11th and 17th May. However Acer care centre reports that no critical updates are available.
My queries are
1. Will acer care take time to fetch update and install
2. Is it ok to download it manually and update?(including BIOS)
3. what is the best way to update BIOS(deactivate anti virus, close all programs etc)

Thread was edited to add model name to the title

AnhEZ28

I always download directly from the support page. When you want to install BIOS, make sure that you have your laptop plugged in with the adapter, save or close any open applications.