Newly purchased Acer Nitro 5 rtx 3060 2021 model is not charging

AaronArc
AaronArc Member Posts: 1 New User
edited May 2021 in Nitro Gaming
It was charging when I bought it on the Predator store but when I brought it home not charging anymore. LED indicator for charging it not glowing. Im 100% sure its not a charger problem since I have a different laptop with the same charger and the charger works on that laptop. Please help its getting frustrating.

Answers

  • Jack22
    Jack22 ACE Posts: 4,214 Pathfinder
    @AaronArc
    Make sure is the charger pin which connect to the charging port is all the way in, because in predator that is how the charger connects to the charging port. If you still have issue than it could be something to deal with hardware issue. Check the below link to contact Acer.
    https://www.acer.com/worldwide/support/
    Click on 'Yes' if the comment answers your question!