Help! Acer Nitro 5 laptop keyboard not working

Vkook
Vkook Member Posts: 3 New User
edited May 2021 in Nitro Gaming
I can key in my PIN, but once I launch an app like notes, or any apps installed, keyboard doesn't respond at all! But it is working if I'm typing to a browser (like what I am doing now). I searched for some answers, but I can't follow it. If someone please give me a step by step instruction. I also tried googling the answer, but I don't know how to launch the command prompt. This laptop is 3 mos old. Thank  you in advance!!!! 

Answers

  • Vkook
    Vkook Member Posts: 3 New User
    @egydiocoelho maybe you can help me? sorry for the tag. I saw on one of your comments that can tag you lol
  • Vkook
    Vkook Member Posts: 3 New User
    brummyfan2 help please?
  • billsey
    billsey ACE Posts: 34,984 Trailblazer
    edited May 2021
    Well, the fact you can use the keyboard at all suggests it's software rather than hardware. Does it work in Notepad or Wordpad? Which Nitro model do you have? It should be something like AN5xx-xxx-xxxx.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.