hp photosmart c4795 printer and scanner not working in wireless mode.I have acer 5742-7653 laptop

nitinahuja
nitinahuja Member Posts: 1 New User

with windows 7 and i5 processor.I have norton 360 running.I have reinstalled the hp software from hp website and from the cd which came with the printer but during setup it gets stuck on the network screen.setup is unable to find my printer on the wireless network.i have tried connecting usb when asked.everytime i get setup failed.I cannot runthe hp soution center as well.i get an error that setup was not completed.Is there anything i can do?

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