My laptop stucks at booting screen sometimes. Aspire A315 57

Neilskyie
Neilskyie Member Posts: 11 New User
edited May 2021 in Aspire Laptops
My laptop sometimes stuck in black screen startup and sometimes it stuck in logo startup, i tried so many ways to fix it but i can't find the right one, i takes forever to start my laptop.
maybe it is :
laptop has a connected dead secondary HDD, this HDD is connected internaly but it doesn't show in Disk Manager but shows in BIOS sometimes.
I can still open my laptop but i takes time to power off,on and sometimes a tried to battery reset it but nothing changed everytime i turn on my laptop it happens sometimes.

Acer Aspire A315 57g|Intel Core i5 1035G1 4GB DDR4 RAM|Nvidia GeForce MX330-2GB VRAM|256GB PCIe NVMe SSD + 1TB HDD

Please Help :'(

Thread was edited to add model name to the title





Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Remove the problem HDD. Jack E/NJ

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Neilskyie,

    # Power drain,

    1.Unplug the AC power adapter.
    2. Shutdown the unit.
    3. Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.​
    ​Check this T/S and post the result. 
  • Neilskyie
    Neilskyie Member Posts: 11 New User
    Maybe it's my laptop dead secondary HDD, i will try it later,thanks!
  • Also check the health of ssd and hdd with the crystaldiskinfo program.
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