cannot connect Chromebook Spinner 311 to wireless HP printer in 2021

SuperFrustrated
SuperFrustrated Member Posts: 1 New User
edited June 2021 in Chromebooks
have spent tens of hours on this already; have tried every suggested pick i can find anywhere. Have power washed printer and chromebook several times. have added printer manually. printed from 3 other chromebooks to this printer for thousands of pages in last two years. this Chromebook Spinner 311, bought feb 21, has never connected to printer. yet i can print to that printer from apple devices.

most of the "answers" have to do with Cloud Print, which is no longer supported by google. i need a 2021 answer! i've had 7 chromebooks over the years and I NEVER HAD ANY TROUBLE PRINTING FROM THOSE.

//Edited the content to add model name.

Answers

  • JackE
    JackE ACE Posts: 45,124 Trailblazer
    Try the suggestions in this link. First and foremost, the HP & Spin must be communicating via your home network address only, not through some internet or cloud network connection. Please let us know if the suggestions work or not cuz direct home network chromebook printing without the cloud can often be a pia. Jack E/NJ




    Jack E/NJ

  • revmarty
    revmarty Member Posts: 1 New User
    I, too, have been working and looked at every website I can find for printing solutions.
    Acer, please, please make this work! We need to be able to print or this thing is useless!
  • JackE
    JackE ACE Posts: 45,124 Trailblazer

    Follow the link below. First and foremost --- you must confirm (not guess or assume) that your router actually connects to and recognizes the printer and vice-versa. Or it'll never print from the chromebook.




    Jack E/NJ