Issue with Battery predator helios 300

Sachin24196
Sachin24196 Member Posts: 2 New User
edited May 2021 in Predator Laptops
Hi,
I have acer predator helios 300 2018 i5 GTX 1050ti model.
When I plug in the charger and play some heavy game the charging and power lights start blinking and it shows charger unplugged in taskbar notifications. When I plugged it out the tip of charging cable port becomes so hot, I mean literally burning hot. 
Can anyone please let me know if this is battery problem or charger?
PS: I use original charger.

Thread was edited to add model name to the title



Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Sachin24196,

    Did you check the temperature in predator sense app. Can you post that.
  • Sachin24196
    Sachin24196 Member Posts: 2 New User
    Sure Easwar,
    You can see 2 images before and after.
    I had to close the game because Charger disconnected by itself and as I mentioned earlier tip of the charging cable got hot.