image

Problem With My Hard in Aspire 3 a315-21

OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
hello

i have a problem with my other hard 

i can't format it 




if select it



and can't read in my bios

the hard make this when install win 10 

can i know what is the problem my hard is seagate 1TB HDD
«1

FAQ & Answers

  • JackEJackE ACE Posts: 27,361 Trailblazer
    Press Win+R. Enter 'diskmgmt.msc'. The Seagate should show up and allow you to initialize it by right clicking on it. If not, F2 into the BIOS menu on startup. Does the disk appear in the BIOS Infomration tab?
    Jack E/NJ
  • egydiocoelhoegydiocoelho ACE Posts: 73,937 Trailblazer
    Open the command prompt as an administrator and type:
    diskpart
    list disk
    sel disk x (where x is 0)
    clean (here, everything will be deleted)
    convert gpt
    create partition primay
    format fs=ntfs quick
    assign
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    JackE said:
    Press Win+R. Enter 'diskmgmt.msc'. The Seagate should show up and allow you to initialize it by right clicking on it. If not, F2 into the BIOS menu on startup. Does the disk appear in the BIOS Infomration tab?
    ya show up in diskmgmt but can't initialize

    no show the hard in bios
  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    Open the command prompt as an administrator and type:
    diskpart
    list disk
    sel disk x (where x is 0)
    clean (here, everything will be deleted)
    convert gpt
    create partition primay
    format fs=ntfs quick
    assign
    Open the command prompt as an administrator and type:
    diskpart
    list disk
    sel disk x (where x is 0)
    clean (here, everything will be deleted)
    convert gpt
    create partition primay
    format fs=ntfs quick
    assign

    show this when i type Convert Gpt
  • JackEJackE ACE Posts: 27,361 Trailblazer
    Does it show up and commands work in @egydiocoelho 's diskpart suggestions? Jack E/NJ
    Jack E/NJ
  • EaswarEaswar Ally Posts: 828
    Hi OsamaDiaab,

    # Reset the unit, (It will remove all the data--->Unit goes to Day 1 of default version)

    1. Turn OFF the unit.
    2. Press and hold Alt+F10 keys(without releasing the keys) ---> Trun ON the unit. 
    3. You will get a blue screen(Title Choose an option). (Release the keys)
    4. Click troubleshoot option.
    5. Click on Reset this PC.
    6. Go with the option (Keep my files/Remove every thing)
    7. Then follow the on screen instruction. 

    Check this T/S and post the result. 
  • JackEJackE ACE Posts: 27,361 Trailblazer
    Please show a phone photo your BIOS Information tab if possible. Jack E/NJ
    Jack E/NJ
  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    now i turn on my laptop and hard is show in the bios but when is open my laptop is restart and i open the bios no show the hdd hard



    sometime show hdd and some time didn't show hdd 

    only show my other hard SSD
  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    Easwar said:
    Hi OsamaDiaab,

    # Reset the unit, (It will remove all the data--->Unit goes to Day 1 of default version)

    1. Turn OFF the unit.
    2. Press and hold Alt+F10 keys(without releasing the keys) ---> Trun ON the unit. 
    3. You will get a blue screen(Title Choose an option). (Release the keys)
    4. Click troubleshoot option.
    5. Click on Reset this PC.
    6. Go with the option (Keep my files/Remove every thing)
    7. Then follow the on screen instruction. 

    Check this T/S and post the result. 
    where is the reset the unit in win 10 ?
  • JackEJackE ACE Posts: 27,361 Trailblazer
    Did you purchase and install the Seagate yourself? Jack E/NJ
    Jack E/NJ
  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    JackE said:
    Did you purchase and install the Seagate yourself? Jack E/NJ
    yes

    but is my old hard

    i used this hard before as win and everything 

    but after the problem now i used SSD m.2
  • JackEJackE ACE Posts: 27,361 Trailblazer
    (1) Turn off laptop. Then turn it back on and tap F2 to enter the BIOS Information tab so that you can take phone photo if possible when drive is visible.

    (2) Do you have a 2.5" USB-2-HDD adapter so that we can check if the Seagate disk or  cable connector or mainboard connector is faulty.? The USB adapter is very inexpensive and can be purchased at many concessionaires like Amazon, Flipkart & Aliexpress.

    Jack E/NJ
    Jack E/NJ
  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    JackE said:
    (1) Turn off laptop. Then turn it back on and tap F2 to enter the BIOS Information tab so that you can take phone photo if possible when drive is visible.

    (2) Do you have a 2.5" USB-2-HDD adapter so that we can check if the Seagate disk or  cable connector or mainboard connector is faulty.? The USB adapter is very inexpensive and can be purchased at many concessionaires like Amazon, Flipkart & Aliexpress.

    Jack E/NJ
     I can't upload my photo 
    Not support by sit 

  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    Now when open again my laptop


  • JackEJackE ACE Posts: 27,361 Trailblazer
    Let the fixing task complete if it can. Or force a shutdown by pressing and holding the power button for at least 5 seconds. Then immediately remove the Seagate drive. Then make sure the machine still boots OK on the SSD. If boot is OK, then don't try to put the Seagate back in until we can test it  by other ways. Jack E/NJ
    Jack E/NJ
  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    JackE said:
    Let the fixing task complete if it can. Or force a shutdown by pressing and holding the power button for at least 5 seconds. Then immediately remove the Seagate drive. Then make sure the machine still boots OK on the SSD. If boot is OK, then don't try to put the Seagate back in until we can test it  by other ways. Jack E/NJ
    i let him done but now i format all hard and make 2 partition primay 1 is ok and 2 partition is not good

    i can't format it



    this from diskinfo program
  • JackEJackE ACE Posts: 27,361 Trailblazer
    Please remove the Seagate HDD from the machine. Then make sure the laptop still boots OK without the Seagate HDD inside. We will try to test the Seagate HDD from a USB port.
    Jack E/NJ
  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    JackE said:
    Please remove the Seagate HDD from the machine. Then make sure the laptop still boots OK without the Seagate HDD inside. We will try to test the Seagate HDD from a USB port.
    my laptop work is good without other hard HDD

    i was removed HDD hard 
  • JackEJackE ACE Posts: 27,361 Trailblazer
    Good. Now you need to get an inexpensive 2.5" USB-to-HDD adapter so we can test the Seagate HDD externally. What country are you located? So I can recommend a source. Jack E/NJ
    Jack E/NJ
  • OsamaDiaabOsamaDiaab Member Posts: 97 Enthusiast
    JackE said:
    Good. Now you need to get an inexpensive 2.5" USB-to-HDD adapter so we can test the Seagate HDD externally. What country are you located? So I can recommend a source. Jack E/NJ
    egypt 

    can i used any USB-to-HDD adapter ?
Sign In or Register to comment.

Who's Online984

Acer-Erick
Acer-Erick
Acer-George
Acer-George
Acer-Ingrid
Acer-Ingrid
Acer-Manny
Acer-Manny
Alenitro
Alenitro
AntonFrolov1133
AntonFrolov1133
apots
apots
Balatekie
Balatekie
brunamahadevi
brunamahadevi
christy1
christy1
Cnolan44
Cnolan44
dunre
dunre
EmilioGC
EmilioGC
EvilMorty
EvilMorty
Giovane
Giovane
HertZ
HertZ
hugodiniz
hugodiniz
JackE
JackE
LorneM
LorneM
NGriggs88
NGriggs88
PaulK
PaulK
phropelato
phropelato
RenanVilela
RenanVilela
Rosanelimamedeiros
Rosanelimamedeiros
Stefan_0815
Stefan_0815
Stoere42
Stoere42
surfscuba808
surfscuba808
System
System
thor4766
thor4766
vg11
vg11
Zeiler
Zeiler
batmalin
batmalin
Alenitro
Alenitro
+951 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos

Member Highlight

We are honored to have Leostat in the Acer Community. With their dedication, support and effort, Leostat has become one of the main collaborators. On behalf of our Acer Community Team and all of our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 1338

Total Points:4292

Total Accepted Answers: 164

Leostat Mainframe Wrangler