Monitor QG271, New version no Drivers on the website

Luuc
Luuc Member Posts: 5 New User
in Monitors
Hello,

I got two Monitors of ACER, both are a QG271.  I bought them not at the same time. 

So, the older one has no problems, I can install the drivers and it shows as a QG271 also in the configuration.
The other one is not been detected as a QG271 but as a PnP Monitor,  after some investigation there is a difference between them.

The older one is mention as a ARC06FA as hardware ID  (as QG271 monitor)
The newer one is mention as a ARC079F as hardware ID (as PnP monitor)


 
The driver is this one:
The https://global-download.acer.com/GDFiles/Driver/Monitor/Monitor_Acer_1.0_W7x86W7x64W8x86W8x64W81x86W81x64W10x86W10x64_A.zip?acerid=636941981846191125&Step1=MONITOR&Step2=QG SERIES&Step3=QG271&OS=ALL&LC=en&BC=ACER&SC=PA_6

If I open the .inf file it shows then this information:
(this is a part of it...)
[ControlFlags]
ExcludeFromSelect.NT=Monitor\ACR06FA


[DestinationDirs]
DefaultDestDir  = 12
QG271.copyfiles = 23

[SourceDisksNames]
1=%diskname%,,

[SourceDisksFiles]
QG271.icm=1

[Manufacturer]
%ACR%=ACR,NTx86,NTAMD64

[ACR] 
%QG271%=QG271.Install, Monitor\ACR06FA

[ACR.NTx86]
%QG271%=QG271.Install, Monitor\ACR06FA

[ACR.NTAMD64] 
%QG271%=QG271.Install, Monitor\ACR06FA

As you can see, only the ARC06FA (the older one) is mentioned.

Support is not really helping me, even I point out there must be a newer driver. 

So, anyone can help me out on this one?

Thanks in advantage!



Answers

  • Luuc
    Luuc Member Posts: 5 New User
    okay.. this is sade.....  :-(
  • billsey
    billsey ACE Posts: 34,215 Trailblazer
    You don't need drivers for most of the PnP monitors. You should have all the same display modes available to you with or without the driver.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Luuc,

    As billsey said monitors doesn't need a driver to function the unit. It just plug and play device.
  • Luuc
    Luuc Member Posts: 5 New User
    The view is not a clear and sharp as the one with the drivers.... The Gaming stand is even horrible on the newer version.. 


  • Luuc
    Luuc Member Posts: 5 New User


    An example, even I got them both pretty both set up the same..  
  • billsey
    billsey ACE Posts: 34,215 Trailblazer
    That almost looks like they are at different resolutions. Are they both the same in Windows Display Settings?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Luuc
    Luuc Member Posts: 5 New User
    billsey said:
    That almost looks like they are at different resolutions. Are they both the same in Windows Display Settings?
    Yes Sir,  1920X1080

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