Keyboard randomly acts as if the ctrl key is being pressed Aspire 5 - A514

DhruvBilakhia
DhruvBilakhia Member Posts: 1 New User
edited May 2021 in Aspire Laptops
Randomly when i was in a browser or writing a document in word the keyboard acted as if the control key was being pressed, and opened the shortcuts that are designated to each key. I wasn't able to get the keyboard to go back to normal.

Here's what all troubleshooting/Actions that where performed:

1. Reinstalled Keyboard drivers.
2. Changed Keyboard (from ACER since laptop is merely 3-4 month old)
3. Changed Motherboard 
(from ACER since laptop is merely 3-4 month old)
4. ACER Engineer tried to update BIOS
5. Changed Windows patch since engineer suspected, windows patch could have caused this incompatibility issue.

Note: I have 2 laptops of Acer Aspire 5 - A514 Model (same model) Facing same issue on both laptops. So there are more probability that there is issue with Acer laptops only


Thread was edited to add model name to the title


Answers

  • what is the exact model? example a515-54-58vh. What is the version bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • m1nt
    m1nt Member Posts: 8

    Tinkerer

    Hi, my laptop is Swift 3 SF313-53-503A and I also have the same problem, most commonly seen after sleeping or hibernating for a long time.
  • @m1ntI suggest that you ask a new question.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)