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My A315-57G-59HR stopped working completely.

mariyelmariyel Member Posts: 3 New User
I've only had my laptop for about 5-6 months. I was just using it and plugged it in. As soon as I plugged it in, it just turned off. No lights or anything. Won't turn on at all. What should I do?

Best Answer

  • JackEJackE ACE Posts: 27,334 Trailblazer
    Accepted Answer
    Remove charger. Insert paperclip into reset pinhole on bottom for 30 seconds. Plug charger back in. If battery charge LED turns on wait for it to turn from steady orange to steady blue. Then try to turn it on. If it still fails to turn on, arrange for ACER warranty repair as soon as possible.
    Jack E/NJ

FAQ & Answers

  • JackEJackE ACE Posts: 27,334 Trailblazer
    Accepted Answer
    Remove charger. Insert paperclip into reset pinhole on bottom for 30 seconds. Plug charger back in. If battery charge LED turns on wait for it to turn from steady orange to steady blue. Then try to turn it on. If it still fails to turn on, arrange for ACER warranty repair as soon as possible.
    Jack E/NJ
  • mariyelmariyel Member Posts: 3 New User
    JackE said:
    Remove charger. Insert paperclip into reset pinhole on bottom for 30 seconds. Plug charger back in. If battery charge LED turns on wait for it to turn from steady orange to steady blue. Then try to turn it on. If it still fails to turn on, arrange for ACER warranty repair as soon as possible.
    I tried it out and nothing's happening. Also I think I hear clicking noises near the ventilation area. And yes I will try to get it repaired soon if nothing works out.
  • JackEJackE ACE Posts: 27,334 Trailblazer
    Do you even see a battery charge LED light up when plugged in? Jack E/NJ
    Jack E/NJ
  • EaswarEaswar Ally Posts: 800
    Hi mariyel,

    It looks like hardware issue. Contact acer tech support,


    Or

    Book the unit for repair service,

  • mariyelmariyel Member Posts: 3 New User
    I tried plugging it in again and it turned on. Maybe just some battery problems or over usage. It's all good now.
  • JackEJackE ACE Posts: 27,334 Trailblazer
    OK. Good. Thanks for reporting back. Jack E/NJ
    Jack E/NJ
This discussion has been closed.

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